Resume

Experience

The Car Park, Content Marketing Specialist

  • Oversee social media strategy and content development to drive engagement, visibility, and alignment with organizational goals.
  • Manage the company’s website, intranet (SharePoint), and multiple Google Business and Yelp profiles to support reputation management and customer relations.
  • Write and edit a wide range of content including press releases, intranet articles, RFP copy, and employee communications.

Garden City Visitors Bureau, Marketing Director (Contract, Fractional Executive Director role)

  • Strengthened community and partner relations through media outreach, event planning, and storytelling that elevated Garden City as a destination.
  • Launched a monthly newsletter that grew to 3,400+ subscribers in its first year with a 35% average open rate, driving sustained audience engagement.
  • Implemented a weekly social media and digital strategy that promoted tourism and local events, generating double- to triple-digit monthly growth in engagement.
  • Designed and produced branded collateral including flyers, business cards, and marketing materials, reinforcing the bureau’s visual identity and community presence.
  • Managed analytics, grant

Faces of Hope Foundation, Outreach and Programs Director, Boise, ID

  • Served as the organization’s primary media liaison, increasing earned media exposure by 33% through strategic story pitching and expanded coverage across new publications.
  • Directed the first annual sexual assault awareness month joint press conference in collaboration with the Idaho State Police and the Governor’s Office, live-streamed statewide, and achieved extensive media coverage.
  • Developed and aligned internal and external communication strategies to boost public event engagement by 20%.
  • Managed budgets and analytics, providing data-driven insights to leadership to optimize outreach initiatives and client programs and achieve strategic goals.
  • Supervised staff and interns, scheduling workloads to optimize efficiency and productivity while fostering professional development through tailored training opportunities and performance feedback. Provided mentoring and coaching to enhance skills and build confidence, managed conflicts to ensure a positive and collaborative work environment, and consistently ensured the delivery of high-quality services.
  • Provided direct client services, conducting comprehensive client intakes to assess needs and ensure accurate documentation. Coordinated referrals to partner organizations to connect clients with timely and effective resources, supporting their overall care and well-being.

Saint Alphonsus Health System, Senior Marketing & Communication Specialist, Boise, ID

  • Directed marketing, advertising, and media relations for regional operations in Ontario, Oregon, ensuring brand consistency and increasing audience engagement by 15% through integrated campaigns.
  • Executed marketing initiatives across social media, print, and digital platforms to promote events, community initiatives, and outreach programs. Collaborated on crisis communication efforts and internal messaging for the Ontario, Oregon hospital to enhance organizational transparency and community trust.
  • Facilitated community grant applications and coordinated outreach efforts, fostering partnerships that strengthened regional impact.

Women’s & Children’s Alliance, Senior Outreach and Communication Manager, Boise, ID

  • Directed a full brand refresh, including a redesigned WordPress website, updated visuals, and a detailed brand guide with style guidelines, logo specifications, and social media policies.Designed and implemented a Google intranet to improve internal communication and streamline resource access for employees.
  • Created, tracked, and distributed multilingual marketing materials (Spanish, Farsi, Russian, and Dari), including brochures, “shoe cards,” flyers, and posters, to ensure accessibility and inclusivity.
  • Supervised communications, outreach, and prevention teams, doubling program reach in the first year and achieving 15–20% growth annually thereafter, with expanded digital efforts during COVID-19.
  • Partnered with PR and marketing agencies to develop award-winning materials, including social media campaigns and annual reports, aligned with strategic goals.
  • Achieved a 20% annual increase in earned media exposure and digital engagement through targeted campaigns and consistent messaging.
  • Produced a monthly newsletter for 8,000+ subscribers to maintain stakeholder communication and engagement.
  • Delivered presentations and facilitated educational modules for diverse audiences, ranging from small groups to over 100 participants, using platforms like Zoom, Microsoft Teams, YouTube, and Facebook Live.
  • Managed budgets and performance metrics, providing data-driven insights to leadership to optimize strategies and guide decision-making.

additional experience

Boise Inc., Benefits Communication Coordinator
c308 Marketing, Account Manager
Idaho State Treasurer, Local Government Investment Pool Participant Coordinator
Micron Technology, Inc., Communication Specialist
United Way of Treasure Valley, Campaign Staff

Education & Certifications

Leadership of Nonprofit Organizations Graduate Certificate, Southern New Hampshire University (In Progress, 2025)
Master of Arts in Communication, Southern New Hampshire University
Bachelor of Arts in Communication, Boise State University
Foundations of Leadership – National Society of Leadership and Success
Social Media Marketing Specialization – Northwestern University (Coursera)

CERTIFICATIONS

  • Social Media Marketing Specialization – Northwestern University (Coursera)
  • Foundations of Leadership – National Society of Leadership and Success

HONORS & AWARDS

  • Idaho Advertising Federation: Recognized for excellence in annual report writing
  • Idaho Business Review: Accomplished Under 40 for communication and community engagement achievements
  • Idaho Press Club: Recognized for impactful annual reports and social media campaigns
  • Junior League of Boise: Honored for outstanding community service contributions
  • National Society of Leadership and Success: Southern New Hampshire University Chapter
  • Sigma Tau Delta: Southern New Hampshire University Chapter

KEY SKILLS

  • Strategic Communication & Brand Management
  • Media Relations & Spokesperson Duties
  • Social Media Strategy & Analytics
  • Project Management & Budget Oversight
  • Persuasive Writing & Content Creation
  • Team Leadership & Development

VOLUNTEER & LEADERSHIP

  • Social Media Chair, Blue Star Mothers of America (ID-3 Chapter)
  • Board Member, Garden City Visitors Bureau and Council for Holocaust Awareness of Idaho
  • Member, Junior League of Boise and Idaho Humane Society Wine Women and Shoes Fundraising Committee
  • Communications Director, Kathy Corless for Boise City Council Campaign

KEY ACCOMPLISHMENTS AND SELECTED PROJECTS

  • Scentsy Rock-a-Thon Event: Directed the planning and execution of a $260,000 fundraiser, surpassing the $250,000 goal through strategic marketing and event coordination. Media coverage and targeted campaigns increased social engagement by over 30% in the days leading up to the event and on the day itself, significantly boosting community involvement.
  • Piece of Hope Outreach and Fundraising Campaign: Managed a fundraising and outreach campaign benefitting six nonprofits across Idaho, focusing on Child Abuse Prevention during April. Sponsored by a regional company, the campaign exceeded the fundraising goal within the first 11 days. Led art direction, created marketing collateral, and collaborated directly with the designer to ensure a cohesive and impactful campaign. This first-of-its-kind collaborative effort unified messaging and outreach, significantly amplifying the impact of their shared mission.
  • 2018 Annual Report & Published Book: Authored an illustrated story featured in the 2018 annual report, later published as a book in 2019, showcasing storytelling as a tool for community impact.
  • Co-hosted and helped produce a podcast to raise awareness about key issues, increasing engagement and expanding audience reach.
  • Managed a planning team for a successful professional development event for local communications professionals, utilizing only electronic and social media outlets for promotion; resulting in zero dollars spent for marketing.
  • Managed multiple consecutive and concurrent corporate and employee events for 10,000–12,000 participants, with a budget of approximately $500,000.
  • Facilitated the planning and production of a global news magazine in English, Japanese, Italian, and Spanish, with 10,000 + copies distributed quarterly.
  • Developed an advertising program for internal employee publications, generating $3,000–$5,000 in monthly revenue to offset production expenses.
  • Built and managed a volunteer program involving 400–500 active volunteers yearly, supporting 50–55 individual community events annually, three weekly Meals on Wheels delivery routes, and three monthly meals at the local Ronald McDonald House, generating thousands of community service hours annually.
  • Developed and executed internal communication strategies for corporate and human resources information.
  • Leadership in Competitive Cheer: Served as State Director for the Idaho High School Cheer Competition for three years and Assistant Director for one year, overseeing local, district, and statewide events. Contributed 19 years of expertise as a floor judge and certified technical judge, ensuring fairness and excellence in competitions.